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Terms of Use

Last updated: 9 October 2026

These terms are an agreement between you and Ankita Dubey ("Smasho", "we", "us") for using the Smasho app and website. By creating an account, booking a court as a guest, or otherwise using Smasho, you agree to them. Our Privacy Policy explains how we handle your data.

1. Who can use Smasho

You can create your own account if you are 18 or older. Anyone under 18 uses Smasho through a profile that a parent or guardian, or their club, creates. If you create or manage a profile for a child, you agree to these terms on their behalf, confirm that you are their parent or guardian or a club acting with the parent's or guardian's consent, and are responsible for how the profile is used. You can book a court without an account if you are 18 or older; a signed-in player under 18 asks their parent or guardian to book.

2. Your account

Give accurate information, keep your password private, and tell us if you think someone else has accessed your account. You are responsible for activity on your account. You can delete it at any time in Settings › Delete Account.

3. Community rules

We have zero tolerance for objectionable content and abusive users. You must not post or send anything that is:

• harassing, bullying, threatening, hateful or discriminatory;
• sexual, violent or otherwise inappropriate for a sports community that includes young players;
• someone else's personal information, or content you don't have the right to share;
• spam, scams, or advertising.

You can report any post or reply and block any user from the post's options menu. We review reports within 24 hours, remove content that breaks these rules, and suspend or remove the accounts responsible. Content reported by several people is hidden automatically while we review it.

4. Your content

You own what you post. You give us permission to store, display and share it inside Smasho only as needed to run the features you use (for example, showing a shared journal entry to your coach). You can delete your posts at any time.

5. Clubs, coaches and payments

Clubs and coaches are independent from Smasho and are responsible for their lessons, schedules, facilities and prices. Smasho does not process payments. Payment records in the app are notes kept by clubs, parents and players; any payment happens directly between you and the club. Court bookings are covered in section 6.

A club or coach sees personal information about its players, parents and guests in Smasho. It may use that information only to run its own lessons, bookings and payments. It must keep it secure, must not sell it or use it for unrelated marketing, and must correct or delete it when the person asks or when it is no longer needed.

A club that adds a child to Smasho must first have the consent of the child's parent or guardian, and should use the parent's or guardian's email address for the child's profile.

6. Booking a court

Some clubs list their courts so that anyone can book one through Smasho, with or without an account.

• Your booking is with the club. Smasho shows the club's availability and passes your booking to it. The club provides the court and is responsible for it.
• Price and tax. The club sets its prices and any sales tax it adds. The total shown before you confirm is what the club has told us it charges. The club is responsible for charging and remitting its own taxes.
• Payment. Smasho does not take payment. You pay the club directly, either at the club or by e-transfer to the address the club provides after you book. Smasho is not responsible for a payment between you and a club.
• Your details. Give your real name and a working email address. Your booking code is sent there, and you need it to view or cancel the booking and to check in.
• Cancelling and refunds. You can cancel a booking from the app with your booking code until 24 hours before it starts, as long as the club has not marked it paid. After that, cancellations, no-shows and refunds are decided by the club under its own policy.
• Fair use. Book only courts you intend to use. We or the club may cancel bookings that look like abuse, such as holding courts with no intention of playing.

If you are a club that lists its courts, you confirm that your hours, courts, prices, tax rate and payment details are accurate and kept up to date, and that you will honour bookings made through Smasho or tell the guest promptly if you cannot.

7. Training and health

Workouts, drills and training suggestions in Smasho are general information, not medical advice. Check with a doctor before starting a new training program, stop if you feel pain, and train within your ability. You use training content at your own risk.

8. Acceptable use

Don't misuse Smasho: no accessing other people's accounts or data, no interfering with the service, no reverse engineering except where the law allows, and no automated scraping.

9. Ending use

You can stop using Smasho and delete your account at any time. We may suspend or end your access if you break these terms or put other users at risk.

10. Disclaimers and liability

Smasho is provided "as is". We work to keep it accurate and available but can't promise it will always be error-free or uninterrupted, or that a club's listed availability and prices are correct. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the past 12 months (Smasho is currently free). Nothing in these terms limits rights you have under consumer law that can't be limited.

11. Apple

If you downloaded Smasho from the App Store, these terms are between you and Smasho, not Apple. Apple is not responsible for the app or its content, has no obligation to provide support or maintenance, and is not responsible for any claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

12. Changes

If we change these terms in an important way, we will tell you in the app or by email before the change takes effect. Continuing to use Smasho after that means you accept the updated terms.

13. Governing law

These terms are governed by the laws of Ontario, Canada.

14. Contact

Ankita Dubey
Ontario, Canada
support@playsmasho.com